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Voice AI agents built for
User research

AI that talks like a human and handles thousand of calls
Hear the voice of your customer at scale

Glow
Glow
Try it out

Use-cases with demos

Blinkit Logo

Funnel conversion

Understand why & where customers get stuck in a funnel and push them towards conversion by answering their queries

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Feedback

Uncover user pain points for your product, service or feature and understand what your customers truly want

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Uber Logo

Churn analysis

Discover why users stopped using your service and what would bring them back by interviewing dormant users

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Lead qualification & Sales

Qualify cold leads and understand intent of purchase. Use AI agents to close the lead or transfer to human for completion

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CultFit Logo

User research

Test out new concepts, packaging, creatives or run brand perception analysis. Learn what really sticks and what doesn't with your customers

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Pepsico Logo

24x7 Customer support

Listen to your customer's grievances anytime and in any language. Our AI agents will autonomously provide resolutions

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Channels

How conversations are triggered

01

Telephony Agent

Trigger outbound or inbound calls through dialler

Channel Telephony
02

In-App Agent

Embed voice agent on your app/website

Channel Embed
03

WhatsApp Voice Agent

Trigger calls through Whatsapp Business account

Channel WhatsApp
How it Works

The Product

01

Define your objective and context

Tell Ulookup about the core objective of your campaign and context about your business

Our AI then acts as your thought partner, asking clarifying questions and co-creating an interview plan with the right user questions to uncover the outcomes you care about

Product Screenshot
02

Upload your cohort

Share a list of users or connect to a CRM segment you want to reach

Ulookup contacts them through WhatsApp, SMS, or calls based on your urgency and rules, and schedules conversations with the right participants

Product Screenshot
03

Voice agents run the calls

Once interviews are scheduled, Ulookup’s voice agents take over

They speak naturally, ask smart follow-up questions even beyond the script, and capture every detail, turning conversations into insight without any manual effort

Product Screenshot
04

Insights delivered

After the calls, Ulookup compiles everything into a complete insight pack

You receive summaries, transcripts, key themes, and Voice of customer quotes that help your team act with clarity and confidence

Product Screenshot
Who should use it?

Customer-focused Startups & Enterprises

Avatar Founder

Founders & Senior leadership

Validate key business bets and understand customer sentiment before making strategic product or market decisions.

Avatar PM

Product Managers

Uncover user motivations, friction points, and feedback to guide roadmap priorities and feature improvements

Avatar Growth

Growth & Business Teams

Identify what drives conversion, retention, and satisfaction by hearing directly from customers at scale

Avatar CX

CX & UX Teams

Collect feedback on in-store experiences, customer care, delivery experiences, loyalty programs, digital flows, and more

Avatar Marketing

Marketing Teams

Test advertising concepts or messaging. Understand brand values and what drives conversion

Security

Security isn't a feature, it's a promise!

We understand the criticality of every phone number & byte of data you share with us.
Your data stays yours - secure, private, and never misused.

In Progress
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SOC 2 - Type II

In Progress
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ISO 27001

FAQs

Frequently Asked Questions

What is Ulookup and how does it differ from research agencies?
Ulookup lets you engage real users from your customer base (or an external panel), conduct deep interviews and feedback sessions, and automatically turn what they say into actionable insights — all in a fraction of the time of traditional research. Unlike research agencies, Ulookup is AI-native and much faster, scalable and flexible.
Who is this product for?
It's designed for Product, UX, Growth, CX, and Insights teams that want to move beyond simple surveys and get to the why behind behaviour: why customers buy, why they churn, how they use your product or why they stopped using it. If you want faster, richer user feedback to inform decisions — this is for you.
What kinds of studies can we run?
You can run a range of studies — from churn interviews and onboarding tests to feature or pricing validation, campaign message feedback, and customer segmentation deep dives. Whether you want to understand why users leave, how they experience your product, or what drives their loyalty, the platform helps you get clear, actionable insights fast.
Can we use our own customers or do you provide participants?
Yes — you can absolutely use your own customers (your user lists), and you can also opt to use a verified panel of participants when you want to explore new segments or markets. The flexibility allows you to stay grounded in your own users while expanding when needed.
What happens to the phone numbers or contact data we give you? Will you use them for any purpose?
No. Any phone numbers, emails or identifiers you provide are used strictly for your campaign execution. They are not used for marketing, not sold, and not shared. We would only contact them with your explicit approval, and all data is handled in compliance with privacy and data-protection standards.
Will we get raw transcripts, video/audio data and then manage the insights ourselves?
Yes, you'll get the raw data (transcripts, recordings) if you want. But you'll also get processed outputs: executive summaries, highlighted quotes, thematic clusters, sentiment trends, and actionable recommendations — so you don't have to start from zero.
Have you raised funds yet?
Not yet — we're focused on building real value first. But the vision's big, and we're always open to the right conversation. Curious? Let's talk.
Team

Meet Our Team

We are a team of ex-founders and former operators from companies like Blinkit and Zomato
- joined by a bunch of unstoppable hustlers building with us their day jobs

Kartik

Kartik Gabra

Co-Founder, Ulookup
prev. Blinkit & Zomato (Eternal)

Rushil

Rushil Rai

Co-Founder, Ulookup
prev. founder @ Skrate

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