Ulookup

What can we do?

We've proven experience building

Multi-agent conversational workflows

We've built AI agents for use cases across customer support, outbound sales, lead qualification, and user research — over voice, WhatsApp, and email.

These aren't just demos, they're run in production across thousands of live conversations, with multi-agent handoffs that resolve complex queries end-to-end without dropping context.

Conversation QC & analytics

Whether it's your AI agents or your human team talking, we build auditing dashboards that turn every conversation into a data point.

See compliance breaks, missed objections, sentiment shifts, and CSAT signals across 100% of your calls, chats, and emails, not the 2% your QA team had time to review.

Evals & tracking dashboards

AI you can't measure is AI you can't trust.

We build evaluation frameworks tailored to your KPIs like accuracy, conversion, script adherence so every release is benchmarked & every agent improvement backed by data instead of vibes.

Custom AI solutions

The boxes above don't cover everything we can do.

We've shipped AI for use cases we'd never seen before, in industries we'd never worked in. If you've got an idea or just a messy problem worth solving, we'll scope it, build it, and ship it.

Where does it fit?

Use Cases we've shipped

Customer support

Resolve order issues, returns, refunds & FAQs across thousands of conversations. Our agents handle queries end-to-end and escalate cleanly to humans, when required

Conversation QC

Audit 100% of your human & AI conversations. Score compliance, sentiment & script adherence on every call, chat and email, not a 2% sample

Sales assistance & scribe

Give every rep a second brain. Notes, CRM entries, next steps & answers captured live during the conversation, so your team never types mid-call

Coaching & L&D

Turn real conversations into training. Learn what your top performers do differently, flag coaching moments & run mock-call practice with AI

Lead qualification

Our agents reach every lead within minutes, on call or WhatsApp, qualify them on budget, intent, timeline, and hand off only the hot ones to your closers, fully briefed

Outbound sales

Pitch, follow up, and close at scale. From cold outreach to renewal calls, our agents personalize every conversation & handle objections in real time

Large-scale recruitment

Screen and interview thousands of candidates. Our agents conduct interviews, verify experience, availability, and shortlist the best fits

User research

Discover why users churned and what would bring them back by interviewing users. Get structured conversations with sentiment, themes, and verbatims

Who is it for?

Industries we understand

E-commerce & Quick Commerce

Healthcare & Diagnostics

Banking, Finance & Insurance

Real Estate & Automotive

EdTech & Education

Travel & Hospitality

FAQs

Frequently Asked Questions

How long does it take to deploy an agent?

A working pilot typically goes live in 1 to 2 weeks. Full production rollout, including integrations with your CRM, telephony, and analytics stack, usually takes 3 to 4 weeks depending on complexity. We've shipped agents faster when the use case is well defined and the data is ready.

Can you audit conversations our team is already having?

Yes. Our conversation QC works standalone, no agents required. Plug in your existing call recordings, chats, and emails and we score them against your quality and compliance standards, flag coaching moments, and surface trends across teams. Many clients start here, then expand into agents and coaching once they see what is hiding in their conversations.

What languages do your agents support?

Our agents speak fluent English, Hindi, and major Indian regional languages including Tamil, Telugu, Marathi, Bengali, Kannada, Gujarati, and Punjabi. They handle code-switching naturally, so a customer can start in one language and switch mid-sentence without breaking the conversation. The same languages carry over to text channels like WhatsApp and email. Need a language you don't see here? Ask us, the underlying models cover most global languages.

How do you ensure quality and compliance in every conversation?

Every conversation is automatically scored against your business KPIs and compliance rules through our evals dashboard. You see accuracy, sentiment, script adherence, escalation rates, and any compliance breaches across 100 percent of conversations, not a 2 percent QA sample. We also build custom guardrails for regulated industries like BFSI and healthcare.

What channels can your agents be deployed on?

Voice and telephony, WhatsApp, email, Teams, Slack, and in-app chat. It is the same platform underneath, so a conversation can start on WhatsApp and continue on a call without losing context, and the same QC and analytics cover every channel.

What happens when an agent can't handle something?

It hands off, it does not improvise. Every agent is designed with clear escalation paths, so the moment a conversation crosses a confidence or policy threshold it moves to your team with full context: transcript, summary, and what has already been tried. Your customer never repeats themselves, and your team picks up mid-conversation instead of starting over.

How do you handle our data?

Your conversations stay yours. Data is encrypted in transit and at rest, access is scoped and logged, and we work within your retention and residency requirements. For regulated industries like BFSI and healthcare we add custom guardrails and audit trails on top. Happy to go deeper on specifics during a call, security review included.

Do we need an AI team on our side?

No. We deploy, monitor, and tune the agents ourselves. What we need from you is an owner for the use case, someone who knows the process and can tell us what good looks like. Your engineers get involved only where systems need to talk to each other, and even there we do the heavy lifting.

Conversational Agents built for Enterprises